SMS Messaging

Reach Your Customers Instantly with SMS Marketing

THE EASIEST WAY

In today’s fast-moving digital world, SMS marketing is the fastest, most effective way to engage customers. Whether you’re promoting products, reminding clients, or running interactive campaigns, our SMS solutions ensure your message gets seen.

Bulk SMS Campaigns:

Send personalized and targeted SMS messages to thousands of customers in seconds. Reach out with promotions, event invitations, and important updates effortlessly.

Automated SMS Campaigns:

Streamline your communication with automated SMS campaigns. Set up triggers for birthdays, anniversaries, abandoned carts, and more to keep your audience engaged.

Keyword-Based SMS

Let customers interact with your brand by texting keywords to designated numbers. Use this for contests, surveys, and opt-ins to build your contact list.

Appointment Reminders

Never lose a customer due to missed appointments, send automated SMS reminders and keep your business running smoothly. Keep your schedule on track and your customers informed.

Two-Way SMS Messaging

Two-Way Messaging: Foster real-time communication with your customers. Allow them to respond to your SMS messages, ask questions, and provide feedback, creating a two-way dialogue.

How does it work

Case Study

Client Overview

Just Jolie is a mid-sized e-commerce store specializing in fashion apparel. With a growing customer base, they wanted to improve customer engagement, reduce cart abandonment, and increase repeat purchases.

The Challenge

Having a solid email marketing strategy, Just Jolie noticed that email open rates were declining, and customers were not engaging with promotional offers as expected. Additionally, abandoned carts were a major concern, leading to lost revenue.

The Solution

Just Jolie partnered with Bonona Media to implement an SMS marketing campaign alongside their existing email efforts. The strategy included:

Abandoned Cart Reminders: Personalized SMS messages sent within 30 minutes of cart abandonment with an exclusive discount.
Flash Sale Alerts: Immediate SMS notifications for limited-time offers, ensuring customers were informed before stock ran out.
Order and Delivery Updates: Real-time SMS updates to keep customers informed about their orders.
Loyalty Rewards Program: Sending VIP customers special discount codes to encourage repeat purchases.

The Result

Within the first three months of implementing SMS marketing, Just Jolie achieved remarkable results:

40% Increase in Cart Recovery: Abandoned cart SMS reminders led to a 40% increase in completed checkouts.
98% Open Rate on SMS Messages: Compared to email open rates of 20-30%, SMS ensured messages were seen instantly.
25% Increase in Repeat Purchases: The loyalty program SMS campaigns encouraged more repeat customers.
Higher Customer Satisfaction: Order updates and real-time notifications reduced customer inquiries about delivery times.

Key Takeaways

SMS marketing provides immediate reach and high engagement compared to email.
Abandoned cart recovery can be significantly improved with well-timed, personalized SMS.
Flash sales and promotions perform better when customers receive instant alerts.
SMS automation saves time while maintaining personalized communication.

Conclusion

By integrating SMS marketing into their strategy, Just Jolie was able to recover lost revenue, increase customer engagement, and drive repeat sales. The success of this campaign highlights the power of SMS as an essential tool in modern digital marketing.

Check out what clients are saying about us

See what our clients have to say about their experience with Bonona Media. We take pride in building strong relationships and delivering services that truly make a difference. Here’s what they think about working with us!

I used to struggle with getting leads to actually convert. Bonona Media helped tweak my email campaigns, and I started seeing way more responses. It’s refreshing to work with a company that actually cares!

Samantha R.

I was hesitant about committing to a marketing service, unsure if it would actually deliver. But they were up front about what to expect and followed through with real results. Working with them has made a noticeable impact on my business. Thank you!!

Mark D.

Most marketing companies just sell you a service and move on, but Leticia at Bonona Media actually took the time to understand my business. She worked with me to create email and SMS campaigns that made a real impact. I’ve never had this level of engagement with my customers before!

Ryan W.